shipping & handling
Currently, we ship within the United States and Canada. We do our best to ship your order within 48-72 hours. Our handling fees include individually wrapping your products with recycled paper to reduce the amount of plastic waste entering our waterways.
Because we are a small company with handcrafted products, we are unable to offer refunds or exchanges at this time.
If your order is damaged during the shipping process, please contact us at email@example.com with your order number and a picture of the package and items. We will replace your original order.
Samudra Skin & Sea takes a serious stance on reducing plastic waste to keep our ocean and waterways plastic-free. Our skincare essentials are encased in beautiful glass jars with bamboo lids we hope you will reuse. They make great vessels for small plants, spices, and candle holders. The boxes are both recyclable and compostable, and certified by the Forest Stewardship Council. Our Sea Soap in particular, created for hair and body, eliminates the need for bottled shampoos and conditioners.
shelf-life & storage
Our products are handmade in small batches with organic ingredients that may vary from product to product. We recommend checking the ‘use by’ date for optimal use. The 6M indicator means the product can be used up to 6 months after opening. Due to the organic nature of our ingredients, you may notice slight variations in coloring over time as the product settles. We do not use synthetics, fragrances or dyes to ensure utmost freshness and safe application. We recommend storing all products in a cool, dry place.
We are currently researching new products to add our introductory skincare line. Stay tuned via our newsletter and social media platforms below for updates.
We hope Samudra Skin & Sea products benefit your skincare routine. Please note, our products are not intended to cure or prevent any diseases. The information presented on our website is provided for general purposes only and not approved by the Food and Drug Administration.